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Back Inn Time
Victoria Rd Chelmsford Essex CM1 1NY
01245 269983
Mixed Restaurant
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Customer Reviews

27/03/2008
Alison Stock

Disappointing food. The burger was overcooked. The coleslaw was dry. The waitress looked fed up. Not a great experience. It used to be a place for parties. Also we were told we could not book as the restaurant was full - we decided to turn up and there were only about 20 people in!!!!!


13/02/2008
Rachel

I love back in time and it remains my favourite restaurant. Great atmosphere great food and great staff and reasonably priced.


29/12/2007
Geoff

It is a little while since I have eaten there but I always reccommend this little resteraunt to everyone I know who is visiting Chelmsford. I am working in the area very shortly and cant wait to visit it again. I have found the food to be excellent with brilliantly efficient staff who are always rushed off their feet but always polite and charming. If you read this Bekkie (from D ins), I hope you enjoy a great meal there the same as I have enjoyed in the past. One of Chelmsfords Best!! Enjoy!!!


09/10/2007
Jenna

I think Back Inn Time is great. You have to remember it must be pretty damn hard working in such a small space, and the food cant always be perfect, I think its the way you speak to the waiter waitress, if you show them respect (as at the end of the day it is no ones fault really) and be calm Im sure they would be more than happy to amend your needs, but by the way I hear some customers talk to waiters, watresses I would quite literally walk away if some one spoke to me like that , they get treated like paupers!! But I think the place is great , the staff are warming and welcoming and the food is scrummy x


23/04/2007
Georgie

I love this restaurant!!! I love the staff, they are always smiling and happy and when ever I have been there. A certain waiter gave us thier full attention!! Excellant excellant excellant!!!


03/04/2007
Ian

Very average food, and very slow service.We went for the half price offer that was on for March. We presented the voucher before the meal, and, again when paying. Didn't really check the bill until we got home. They hadn't reduced the price at all, we had been charged full price.There was no apology when phoning the manager. Calls weren't returned, and they were extremelly rude when my wife went to pick up the balance. This appears to be the case for a few of my colleagues, so its not an isolated incident. This restaurant has gone downhill fast. It used to be excellent in the days of 'Spin Thomson' the original owner. Its now a pale shadow of its former glory I'm afraid. There is no way I will ever go back.


28/03/2007
Keely

Its great, one of my best places to go for a meal. Im about to book up for next weekend!!! I dont know what certain people are moaning about they obviously have no taste!!!!!!!!


13/02/2007
J. Hiskey

Booked a table for 9pm for a large group of us celebrating a birthday!Had to wait over an hour for our table to be ready as it was already occupied by a hen party! The hen party showed no signs of moving and we were getting increasinly hungry and annoyed as the staff couldn't move them on,although they had been told that their table was booked for another party later that evening, when they booked their night out! We didn't mind waiting 20 mins or so but 1 hour, no appologies and no sign of a table later we took our deposit and custom else where!! I suggest that they make future customers fully aware that they have two seperate seating times and the people opting for the earlier one need to be out by a certain time. On the hole poor communication poor customer relations and poor service!!!!! It totally ruined our night , thanks back in time.


15/01/2007
Sam

Very dissapointed, staff were smiley and friendly but food was not good.


28/11/2006
Natasha, Becki, Riona, Katie, Charlotte and Natalie

Food is really great, always great service, staff really friendly definately going back. highly recommended for special occasions.


16/08/2006
Claire

I can't believe the reviews I've just read on this site - I think they must have been paid by the restaurant! I went to Back Inn Time last night and thought it was overpriced, the food wasn't very nice and the service was slow. I was surprised at how much we paid for such an ordinary meal; you can get cheaper, better meals in London. I wouldn't go back - there are plenty of better places to go in Chelmsford if you want to go out for a meal.


14/08/2006
Des

Welcoming pleasant staff, but the emphasis was all on presentation The food was very ordinary and poor value. Burgers can be great - but on my visit here were just catering fodder.


02/06/2006
Claire Kadesh

Great Restaurant, tasty food, plenty of it and the staff are very cheerful and friendly!


12/04/2006
Debbie

One word rounds it up 'EXCELLENT' food is good and service is served with a friendly smile so what more can one ask for! Will be going back again soon :o)


20/08/2005
Carly

Excellent, one of the best places to eat in essex. We drive 40 mins to get there and its worth it everytime. Food yummy and good drinks menu.


18/08/2005
Anthony

Good food, atmosphere and service..... Table for 2 hard to get between 6.30 and 8.30 though!!! Need to book well in advance.


05/08/2005
Andy

Excellent service, food and atmosphere. My 8-year-old had a fantastic time. I can't believe I haven't been before. Will definitely go again.


05/06/2004
Amy

Without a doubt this is my favourite place in chelmsford, really good lively atmosphere with fantastic service and big USA portions!!


24/04/2004
Nicola

Very good lovely but with large groups they add on 10% of the bill as they cattered for large group! So be aware, bit rude of them! Lovely though.


05/11/2003
Sam Welsh

My favourite restaurant - always book in when back down south visiting. Food is gorgeous, service great and cocktail menu to die for! Just about to book in again!


22/07/2003
Chloe Giddings

Really enjoy coming here, havent been in a while, but just about to book as the service is really friendly and food is lush!!


03/04/2003
Charles

Very good, a very friendly atmosphere. not too long to wait for food. Caters for vegetarians. Has non-alcoholic cocktails. Very good in general.


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Disclaimer:
The customer comments do not necessarily reflect the views of Grabameal.