Grabameal

Frere Jacques

10-12 Riverside Walk Bishops Hall, Kingston upon Thames, Surrey, KT1 1QN
French Restaurant
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2 reviews of Frere Jacques

12/02/2009
John Corrigan

My wife and I had lunch there today (or rather we didn't). We arrived at 1pm and said we needed to leave at 2pm. At 2:30 we left, still not having had our orders, which were salmon and pasta (i.e. quick choices). Hardly any staff serving, no sense of any order or management (a couple who had arrived 30 minutes after us had been served drinks, starters, mains and were enjoying coffee as we walked out) - in short, chaotic and shambolic. Added to which for 30 minutes we were re-assured our orders were "ready now" and "with you in two minutes". I'd say to the manager that if the service is poor, apologise but more than anything, don't lie to the customer.Terrible service, no sense of order, lousy management. We won't be back.


30/01/2007
Eimo

Very average food and small portion dishes for the price there are better French Restaurants around on quality and quantity.